9999js金沙老品牌

Cn

Service Support

After-sale Service

After-sale Service

Our company guarantees that no matter the size of the contract, we will treat each contract seriously, fairly and rigorously

We guarantee to strictly implement the terms of the contract on time, with quality and quantity guaranteed

All products ordered by users in our company will be subject to the policy of "guaranteed repair, return and replacement" within one year, with free warranty within three years and lifelong preferential maintenance, and ensure customer satisfaction

After receiving the quality information fed back by users, send professionals to solve it within 48 hours

Meet customers' requirements for equipment products at any time guide the on-site installation and commissioning of the equipment and the trial operation of the complete set of equipment for free

Purpose

fast, decisive, accurate, thoughtful and thorough

Objective

service quality to win user satisfaction

Efficiency

in case of equipment failure or technical service during or outside the warranty period, the after-sales personnel of the supplier will arrive at the site at the first time after receiving the notice.

Service principle

During the warranty period, the supplier will repair and replace the parts and components damaged due to quality reasons for free. For the parts and components damaged outside the warranty period, only the cost fee will be charged. For the equipment damage caused by the demander's human factors, the parts repaired or provided by the supplier will be calculated at the cost price. Outside the warranty period, our technical personnel shall visit the user's usage at least twice a year.

9999js金沙老品牌(中国)股份有限公司
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